This report evaluates the impact volunteers have made on patient experiences on the Helping in Hospital programme.
The data from the Helping in Hospitals programme indicates that impact volunteers show promise as a way of improving patients’ experience and wellbeing.
- Thirty per cent of all outcomes measured produced a statistically significant positive result.
- The majority of hospitals found statistically significant positive results on patient mood, nutrition and hydration levels, and releasing time to care.
- Some hospitals found statistically significant positive results on patient experience and anxiety levels, while for others no effects were found.
- No hospitals found any effects on re-admissions, length of stay, delayed transfer of care and number of falls. There were no negative results from the volunteers impact.
Download the final evaluation report on the right.
Read our guide for hospital trusts on how to take a more strategic approach to volunteering and measure impact.
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Helping in hospitals
