‘Where do I feel unsafe?’ is a text service that allows the residents of Gorton, Greater Manchester to text their neighbourhood police team non-emergency concerns on issues that made them feel uncomfortable or ill at ease.

The neighbourhood police team can then target their interventions locally to address these concerns and help increase the sense of safety in the community.

Concerns raised by residents might relate to the responsibilities of different government or local organisations, but the NPT acts as the fulcrum that then distributes the messages to different agencies to ensure they're acted on.

All incidents are kept open until they are resolved, and residents are updated by text to let them know how their concerns have been dealt with.