Our report, Connected Councils, explores how councils can use digital tools to transform the way they work and save a potential £14.7 billion every year.

Digital technologies, from apps to online platforms, can help councils provide better services for their residents and mobilise communities to work alongside these services, as well as find new ways of collecting and analysing data, which could have a significant impact on the quality of future services.

We’ve imagined what life might be like in 2025 for 'digital by default' councils and their citizens - from retirees to young graduates and new parents - in the series of case studies below.